45% Increase in Call Retention at a customer service/collection company and improvement in service availability.

See how 2CX solutions helped automate processes in a customer service and collections operation.

Challenge: Automate a customer service and collections operation, aiming to achieve satisfactory results in interactions with customers. Promote continuous improvements through a platform that enables the management of information about operations.

Soluções utilizadas:

Resultados obtidos

45%

in customer retention

Increased

service availability

Expect

more payments

Ver mais cases

How can I help you reach your goal with less effort?

Fill out the form and talk to a specialist

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YOUniversity, your operation empowered

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45% Increase in Call Retention at a customer service/collection company and improvement in service availability.

Soluções utilizadas:

IVR

Omnichannel

Resultados obtidos

45%

in customer retention

Increased

service availability

Expect

more payments

Ver mais cases

How can I help you reach your goal with less effort?

Fill out the form and talk to a specialist

>>> Do you want to work with us? Click here <<<

YOUniversity, your operation empowered

45% Increase in Call Retention at a customer service/collection company and improvement in service availability.

Soluções utilizadas:

IVR

Omnichannel

Resultados obtidos

45%

in customer retention

Increased

service availability

Expect

more payments

Ver mais cases

How can I help you reach your goal with less effort?

Fill out the form and talk to a specialist

>>> Do you want to work with us? Click here <<<

YOUniversity, your operation empowered

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