Centralize information in a telesales center connected to 600+ stores of a financial company. - 2CX
Education

Centralize information in a telesales center connected to 600+ stores of a financial company.

See how 2CX solutions centralize the information from all telesales operations of a financial company into a database.

Challenge: Centralize telesales operations information of a financial institution into a single database, facilitating renegotiations and new sales, for an improved customer experience across over 600 stores. 

Soluções utilizadas:

CRM Tabulator

Digital Agents

Omnichannel

Dialer

Education

Resultados obtidos

Strategic control

of the operation across hundreds of stores.

Increase

in phone call engagements

Store

autonomy