With YOUniversity, your service is always one step ahead
YOUniversity is 2CX’s online corporate university, offering dynamic training sessions to inform, educate, and certify employees, managers, and partners. It aims to generate opportunities for your business and you as a professional. With a dynamic and interactive approach, our online university provides an engaging and effective learning environment.
Through YOUniversity, we aim to significantly reduce the time and costs of training, enabling companies to hire candidates who already have relevant certifications in customer service and knowledge of 2CX solutions. In this way, not only do we streamline the onboarding process for new team members, but we also ensure a high level of knowledge and specific skills required to meet the demands.
Encouraging your team to get certified through YOUniversity is a smart strategy to enhance the quality of customer service. By investing in the training of your employees, you will provide them with the necessary tools to deliver an exceptional customer experience, ensuring they are up-to-date with the latest industry trends and best practices.
The omnichannel platform is ideal for integrating all the company’s channels, standardizing communication, and generating satisfaction in customer service.
Empower your employees, managers, and partners with the dynamic content of our Corporate University. Find training on our solutions and other materials about the world of customer service and customer experience.
