Face-to-face call recorder
Face-to-Face: record, store and check face-to-face meetings when you need them
2CX Face-to-face call recorder is perfect for companies that need to record in-person customer interactions, whether for legal purposes, documentation, or future analysis.
The 2CX Face-to-Face call recorder brings innovation by incorporating the Word Spotting functionality. After pre-registering keywords of interest, it generates alerts for monitoring conversations. It applies Speech Analytics technology to analyze the context of recordings containing the keywords, aiming to gain insights, patterns, trends, and a better understanding of the interactions between customers and the company.
With this solution, companies can rely on precise and readily accessible records whenever necessary as documenting their in-person interactions.
Access the information you need, when you need it, with the Face-to-Face Call Recorder
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